INDEPENDENT SERVICE PROVIDER:

w-mcafee.com is an independent online support provider on On-Demand Remote Technical Services For McAfee retail cards. Use Of McAfee Name, logo, trademarks & Product Images is only for reference and in no way intended to suggest that w-mcafee.com has any business association with McAfee. McAfee trademarks, Names, logo and Images are the property of their respective owners; w-mcafee.com disclaims any ownership in such conditions. The McAfee services we offer may also be available on the brand owners’ websites. For permitted use and specific warranties associated with the McAfee software please contact the relevant third party.

WARRANTY COVERAGE:

Most hardware products and software products are covered below manufacturers guarantee throughout the initial quantity of use. If your product is under guarantee, the support services perhaps offered for complimentary. We recommends that you just contact the original supplier of the merchandise in such circumstances.

THIRD-PARTY DIAGNOSTIC SOFTWARE:

Technicians once necessary use third-party software product for diagnosis and fixing problems. The software tools used are from leading companies. All of these third-party tools are offered for complimentary that you just will acquire directly from these sites. Our technicians does not cost for this software.

REMOTE ACCESS TO COMPUTER:

The Remote Support from bundled apps is powered by GoToAssist of Citrix which is a USA company. In computer networking, remote access technology permits work into a system as a licensed user without being physically present at its keyboard.

SERVICE EXCLUSION:

Please sit down with all Section “Exclusion from Services” within the service terms and conditions to make sure that you just totally perceive services that don’t appear to be enclosed in the the 1-year or half-year maintenance contract.

CUSTOMER TESTIMONIALS:

All Testimonials found on this website and other connected sites are unverified results that are emailed by our customers or posted on social media networks. They will not reflect the standard buyer’s experience, might not apply to the typical person and don’t appear to be meant to represent or guarantee that anyone can experience constant or same results.

PROPRIETARY SOFTWARE:

We presently does not use or sell any proprietary laptop repair software package or diagnostic tools.

CUSTOMER SATISFACTION:

Customer satisfaction metric is predicated on a internet survey that every one of our users have given the choice of finishing at the top of each repair session. Not all users complete this online survey. This metric isn’t supported a third-party audit by a market research company specializing in customer satisfaction chase studies. Intrinsically this metric might not be statistically right measuring of our customer satisfaction.

NO AUTOMATIC RENEWALS:

Now it is our policy to not automatically renew our subscribers.